Legal record
Billing & Refund Policy
Updated July 23, 2026 · Silver Owl Studios LLC
This policy describes the behavior supported by the current monthly Stripe billing implementation without creating unsupported refund promises.
1. Current billing model
The canonical EAS catalog contains monthly Free, Pro, and Enterprise plans. Paid checkout is available only when the plan has a configured Stripe price. Annual billing is not currently offered.
2. Billing management
Users with a configured Stripe customer record can open the Stripe billing portal from supported product surfaces. Any cancellation timing and access status shown there are authoritative for that subscription.
3. Refund requests
The application does not encode an automatic refund window, prorated annual refund, or guaranteed processing time. Contact us about a duplicate, erroneous, or disputed charge. Requests are reviewed under the transaction facts and applicable law.
4. Plan access
Entitlements follow the subscription state received from Stripe. A failed, canceled, or deleted subscription can change product access according to the billing integration.
Questions may be sent to legal@silverowl.dev.